Reviews

For Home Depot: Absolutely frustrated with home Depot. First, this location messed up an order. I had materials paid for and scheduled for delivery. Nothing was ever delivered, they proceeded to tell me I was incorrect while for 24 hrs failed mention they require pictures of dropped off materials. These pictures were not existent and they finally admitted this. Did absolutely nothing about the huge need this caused me, the job I lost and much more. I then go to the other spring Location and place an order scheduled for pick up a couple of days later. It was supposed to be ready today by noon. Again, paid for and everything. I call to verify my order before going to get it. I was told it was not ready at all. It was a little after noon at this point. I get up there. They do not even have the right stuff I ordered. Their documents stated 10ft. I ordered 12ft. Not even half of the amount in the store. They hung up the phone TWICE while "putting me on hold". I got the run around in the store when finally they placed the right order and tried to give me crap about using my military discount! Did not comp the price or do anything to fix this hassle. I had to put my job on hold for the next 3 days while I wait for my materials. I'm sure they could have called another store and had it delivered at their expense but no. Home Depot doesn't seem to want to go out of their way AT ALL for their customers. Absolutely frustrated and fed up. Twice now within one month. Rude non helpful employees it seems at all locations

Posted Jun 15, 2019 by S from TX. This is the subjective opinion of a traveler and not of AllStays LLC.