Reviews

For Zephyr Cove Resort: Beautiful, well maintained campground. Would have been a nice experience to stay there if we hadn't been double billed for both nights we stayed there. Once they get your credit card number at checkin, they help themselves to your card any time they want, authorized or not. The last billing took place after we were already home. The worst part though is the way staff handled the situation when we brought it to their attention. The campground cashier was very rude and condescending, rolling her eyes at us like a child and repeatedly denying there was a problem no matter what evidence we provided to the contrary. Had to demand a manager to get any help resolving the issue. After all of this, the campground double billed us again the next morning. Finally got my refund for the double billed portion a week later after multiple calls and emails. No other compensation was offered to correct our experience. These people obviously don't care if you have a pleasant experience.

Posted Sep 01, 2018 by Ken J from CA. This is the subjective opinion of a traveler and not of AllStays LLC.

For Zephyr Cove Resort: Like Marc from Washington if there was a lower rating then one I would give it. Made reservations well in advance we were put in a site next to the entrance, the office staff told us that was the only site available but there were plenty of open sites for the week we were there. The front of our 37ft. motothome was alnost two feet in the air just to get it close to level. Would not go back. This place is owned by a large corp. Aramark no one seems to care just there for a paycheck.

Posted Sep 08, 2016 by Bob from California. This is the subjective opinion of a traveler and not of AllStays LLC.

For Zephyr Cove Resort: The campsite was in a great location. Right across from the lake, but no view. There's a beach, rentals and tours across the street.

I tent camped. $32. The sites are right on top of each other and extremely small.
The campsite does offer great amenities. Showers, bathrooms and laundry.

Posted Jul 29, 2015 by CO Traveler from Colorado. This is the subjective opinion of a traveler and not of AllStays LLC.

For Zephyr Cove Resort: I give this a 1 star only because there is no option for a zero. I made a reservation for a pull through site many, many months ago. Today I arrived, 1200 miles from home, to check in and stay for 5 days in the middle of a 3 week family camping trip. We were give site 114 and directions to it. I arrived at the site and immediately recognized it. I have seen this location at every campground I have ever been to. But other camp operators keep the dumpster there. The site was too short, at the entrance next to the hwy, and had no area of its own. I mean no picnic table or even a place for your chairs. Standing there dumbfounded I was approached by a kind gentleman from a few sites away. He stated he stays here every year for the past several years. He said that I was the 3rd person this week he has watched them try and pawn this site off on. I explained that i had made the reservation 8 months prior. He said "no matter" they do not reserve specific sites. He said to just go and ask the staff for one of the several other empty pull thrus just up the isle like everyone before me had. We politely did. And we're told that the one we were in was the only available one. I wish I had the capability to post a picture of site 114 so everyone could see what I mean. Far from home and facing vacation disaster after having driven from Utah and not wanting to continue, we turned to Allstays, got our deposit back and left. I quickly called the south Lake Tahoe KOA who told me to come by. Even if we had to stay by their garage we would work something out. They first found us a place in their overflow, then came to us an hr later and told us they rearranged some reservations and got us a full hookup site for our entire stay. KOA 5 stars. Zephyr Cove...never again.

Posted Jul 22, 2015 by Marc from washingtin. This is the subjective opinion of a traveler and not of AllStays LLC.

For Zephyr Cove Resort: Beautiful location right across from the beaches. The property also features a restaurant and a bar down by the lake. You can also rent all sorts of water toys or go out on the old steam boat. The place was very crowded though, and the beaches felt a bit like MTV Spring Break, which was a weird atmosphere for us and our little kids. Lastly, our rv spot (stuck between our neighbors and a pile of gravel) was less than ideal. I think a better spot in the park would have made me give it a higher rating.

Posted Aug 07, 2013 by JJ from CA. This is the subjective opinion of a traveler and not of AllStays LLC.