Bethany Lown
For Heceta Beach RV Park: Words can't describe how badly I was treated by the owner of Heceta Beach RV Park! I booked two nights canceled two weeks before trip due to my daughter getting a job. My husband called and canceled they said there was a cancellation fee. So I called and spoke with manger nice guy but he told me without a doubt I was told there was a Cancellation fee I apologized and told them no one had informed me of the cancellation fee that I had even told the original person that I booked with that I would possibly be changing the dates they said no problem so when I told the manager this he told me there's nothing he can do and I said well there's got to be someone else I can speak to and he said the owner so I spoke to the owner Mike the man was very rude very defensive told me there was no way his staff could have made this mistake and if Alex his employee made this Mistake then he was gonna fire him I said sir that is not necessary I said all I'm trying to do is let you know that nobody had told me this policy he then told me we train all out staff to say this so you must be mistaken if this policy wasn't told to you then I'm firing Alex he repeated this multiple times that he was going to fire this employee for his mistake. I told the owner Mike this is not what I'm calling to do I said but due to the fact that I was treated so rude I would be writing a bad review the owner Mike again very rudely said we'll I'll be firing Alex and then hung up! I understand the world is very crazy now but treating people so harshly and holding an employees job over a customers head is Gross misconduct and he will not get far in life treating people the way that he did!
Management Response: Cancel vs Change. When you made the reservation, Alex read you the Cancellation Policy (it is also on our web site) after which you told Alex that you might be changing the dates and if you did, would there be a charge? Alex said there is no charge If you change dates. But you did not CHANGE dates, you CANCELED the dates and were charged accordingly. Steve forewarned me that you were argumentative, threatening a bad review and just over the top, when you spoke with him. So I made sure to keep my tone level & factual. But it didn't matter, Steve was right. You posted this same review twice on Google under two different names Bethany W & Bethany M. What type of person does that?
Posted Aug 10, 2021 by Bethany Lown from Oregon. This is the subjective opinion of a traveler and not of AllStays LLC.
Serena
For Heceta Beach RV Park: I wouldn’t camp here again. Pretty lousy location...far from beach (you have to walk several blocks on a busy highway). Staff was nice. Brochure looked like professionally done, but woefully misleading. My guess is family members got on here and gave it the high rating.
Posted Sep 26, 2020 by Serena from Seattle. This is the subjective opinion of a traveler and not of AllStays LLC.
Greg Morone
For Heceta Beach RV Park: Large spaces for your RV. Close to the beach. Friendly staff. You can hear the ocean mornings and evenings. Decent internet. No ATT service.
Posted Aug 20, 2020 by Greg Morone from . This is the subjective opinion of a traveler and not of AllStays LLC.
Steve
For Heceta Beach RV Park: Great park! Friendly staff, very quiet and dog friendly. The beach is not too far, I walked the dog there every day.
Couldn't get satellite at my space so used park cable, it was ok. Wi-Fi was spotty, AT&T and T-Mobile didn't work.
Posted Aug 08, 2019 by Steve from Fulltime Rv'er. This is the subjective opinion of a traveler and not of AllStays LLC.
Happycrab
For Heceta Beach RV Park: Guess this is the only negative review. Directions into park misleading. Confusion over where to pull in—arrows say one thing— nasty owner says another. Did not stay and won’t ever. Too many other parks just as nice and FRIENDLIER. !!!
Posted Jun 05, 2019 by Happycrab from East coast. This is the subjective opinion of a traveler and not of AllStays LLC.
TX Gals
For Heceta Beach RV Park: We loved our stay at Heceta Beach! Every site seemed to be quite large with fire ring provided should you want to sit out on cool evenings. The office staff did everything they could to accommodate the two extra days we requested!Everyone in the office was so friendly and worked to make our stay very pleasant. We especially enjoyed the handy little mini mart and small (2machines each) laundry on site. Showers nice with great hot water; beach a couple of blocks away.
Posted Aug 10, 2018 by TX Gals from Tx. This is the subjective opinion of a traveler and not of AllStays LLC.
Germanshepards
For Heceta Beach RV Park: This place is awesome, clean, quiet, nice private campsites. The owners are super nice, theres a store on site for anything you may have forgotten. My go to campground in Florence.
Posted Jul 04, 2017 by Germanshepards from Washington. This is the subjective opinion of a traveler and not of AllStays LLC.