Marcel Kotowich ![](images/starg_1.png)
For The Rock and River Rustic Retreat: Only one star as there is nothing lower. Poor quality facility operated by a person with a vague sense of morality. Was charged $1250 for a 10 day stay. Power kept tripping the breaker(supposedly 30 amp), cross country piping for sewer and a nasty person to deal with. Almost a year later and l am still unhappy
Posted Jun 26, 2021 by Marcel Kotowich from Edmonton. This is the subjective opinion of a traveler and not of AllStays LLC.
Angry Customer![](images/starg_1.png)
For The Rock and River Rustic Retreat: Myself and several othr co-workers got ripped off by owner.
I was part of a work crew and I was coming to the area to work for couple months.
I contacted the owner Tammy to ask about price for 1 month and possibly make a reservation.
I explained to her that I wasn’t sure exactly what date I would be coming but I would keep her posted.
She pressured me into putting half the month down so I went ahead and email transferred her $525.
Over the next several weeks I kept in touch with her and actually came to camp there with my wife and kids during my days off. Upon arrival she was very pushy about me having to pay the other $525 for the month I wanted to reserve….even though I already prepaid for 15 days and was only gonna be using 9 days with my wife and kids, and still had no sure date when I was be arriving with my work crew.
The campground looked empty so I figured maybe she was tight on money. I went ahead and paid her the other $525 ( $1050 total ) for 1 month. I got her to write it on the receipt that I was using 9 days now and had still 21 days credit to be used in 2020.
Week and half later I emailed her to let her know I would be arriving with the work crew the following week. This is where it all went sideways.
She replied back to me that she could no longer honor the 21 days credit and was only willing to give me 7 days. I spoke with her on the phone and explained to her that if she wasn’t going to honor my 21 days credit….that I would come use the 7 days she is crediting me, and after the 7 days I would simply take my business somewhere else for the other month and half.
She got angry and simply said “ If this I how you feel I don’t want you here at my campground “
Several emails back and forth later she agreed to refund me only 7 days and only if I signed a legal release preventing me to leave any negative feedback online. I declined. She said if I was to post a negative review online she would sue me for defamation.
She started feeding me lies that her “ lawyer “ had sent me a letter and a cheque in the mail…..which never came.
Meanwhile she did the exact same thing to several other workers from my crew…..all of who got ripped off and ended up leaving her campground.
So anyways, With my receipt in her hand writing I am in the process of going through Small Claims Court to get my 21 days back I had paid for.
Other negative points about her campground:
- Train goes by every 30 minutes all through the night.
- If the trains aren't bad enough, she has a missive farm looking sprinkler going all night long.
- Lots of mice. Even in the cabins she rents. While I was there I witnessed a father and sun having to sleep in their truck because the cabin was infected with mice.
- She started charging $250 security deposit for the sites ( which is illegal )
- Made us sign waver for my kids that came, due to the fast moving river, which I signed. Arrived onsite to find there was a 3 foot kids pool all setup……but found out it is for “ Adults Only “.
- Not firepits at any of the sites. She only has a pubic fire pit to be shared by all, and only with direct permission each day, even with no Fire Restrictions in the area, and you still have “ buy “ your firewood.
- Doesn't have garbage pickup so expects everyone to separate their garbage into several containers for compost, recycling, etc.
- Her rules state no generators after 7PM which is OK, but then I tried using it for a bit in the afternoon and then she told me there was only 2 hours in the morning and 2 hours in the evenings allowed.
- Makes us keep our dogs on leashes while her own dog is roaming free, getting our dogs all worked up.
- Expensive for what it is. $35 per night for no services is but steep.
Assuming she has all these rules because when she first opened the town of Savona actually had a cease and desist order on her for operating without a permit and without the permission of neighbors.
Also got shut down before by Mistry of Health for serving food when not authorized or licensed to do so.
The above 2 items were years ago but thought it would explain the kind of person she is.
To end this review camping is suppose to me serein and calming and enjoyable. Not filled with a bunch of weird rules and full of stress.
Keep your money and sanity and stay away from this business. There are others in the area that will actually appreciate the business.
Posted Oct 09, 2020 by Angry Customer from British Columbia. This is the subjective opinion of a traveler and not of AllStays LLC.
Marcel Kotowich![](images/starg_1.png)
For The Rock and River Rustic Retreat: booked for a one month stay. Extorted advance payment on the myth of demand. Arrival was delayed, communicated and presume d reservation was changed. Not so arrived 10 sept 2020 left 22 sept 2020 cost $1225.00. $102/night pricey for a half star "resort"
Posted Sep 22, 2020 by Marcel Kotowich from AB. This is the subjective opinion of a traveler and not of AllStays LLC.
Tommy![](images/starg_1.png)
For The Rock and River Rustic Retreat: Honestly, other than the fact that you can have a dark sky and see stars at night, everything else is bad! Owner told us she had both electric & water for us, when we arrive we got nothing like that. Would not recommend coming! Def not coming again!
Posted Aug 13, 2020 by Tommy from . This is the subjective opinion of a traveler and not of AllStays LLC.
Ben![](images/starg_4.png)
For The Rock and River Rustic Retreat: Rustic feeling RV camping. A nice place to stay with a friendly caring owner. Tammy went out of our way to accommodate us at the last minute and offered a level of customer service that isn’t always found at RV parks. Highly recommend checking out this park.
Posted Jul 24, 2020 by Ben from Chilliwack BC. This is the subjective opinion of a traveler and not of AllStays LLC.
Jeris![](images/starg_2.png)
For The Rock and River Rustic Retreat: This is not a good stop for big rigs! One way road with 10% grade to get down to it next to the river . Couldn’t use credit card here, no conversion to USD . Probably 8 sites here , no WiFi, Verizon reception was 2 bars , slow. Nice lady at the trailer but this place is only a one nighter and only if you’re fairly desperate. Pit toilet, solar shower , doughboy pool that was clean. Cute BBQ area . We paid $40 USD for full hook up 30 amp only . It’s hot here and really no where you can walk to . One other camper here with us . We missed the entrance and had to disconnect the car in order to turn around.
Posted Jul 13, 2019 by Jeris from Southern California . This is the subjective opinion of a traveler and not of AllStays LLC.
Domi![](images/starg_5.png)
For The Rock and River Rustic Retreat: It's a lovely spot at the river with lots of love to details. we had full hook up which worked perfectly. the train on the other side of the river was a bit loud but it didn't bother us at night. we would recommend it ðŸ‘ðŸ»
Posted Aug 26, 2018 by Domi from Switzerland. This is the subjective opinion of a traveler and not of AllStays LLC.